Privacy Policy

Hereinafter we inform you about the nature, scope and purpose of the processing of your personal data when using our website at “www.avs-advisors.com”. Personal data is any information that relates to an identified or identifiable natural person.

1. Controller

The person responsible (“Controller”) within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data. Controller within the meaning of the GDPR for the personal data processed when visiting our website is AVS International Trusted Advisors GmbH, Untermainkai 31, 60329 Frankfurt, phone +49 (69) 2713975-0, e-mail: compliance@avs-advisors.com (hereinafter “we”).

2. When you visit our web site

When you visit our website, our server collects the following information from your device: browser type and version, operating system used, the previously visited web page, IP address, and time of the page view.

We collect and process this data in order to ensure the trouble-free operation of our website and to detect, fend off and prosecute a misuse of our services. Furthermore, we use the collected data for statistical purposes to evaluate, for example, by which devices and browsers our website is accessed in order to improve and adapt our offer to our customers’ needs on an ongoing basis. This data processing is based on Article 6 par. 1 f GDPR.

We will delete the aforementioned data no later than twelve months after they have been collected.

3. Processors

To assist us in our operational procedures we use the services of schimmelreiter agentur für kommunikation und design, Christoph und Charlotte von Opel GbR, Wielandstraße 4, 65187 Wiesbaden for processing data according to Article 28 GDPR.

For the operation of our website on the Internet, we use technical services provided by Ionos (IONOS SE, Elgendorfer Str. 57, 56410 Montabaur) as Processor according to Article 28 GDPR.

For the analysis of the use of our website we run the “Matomo“ software on a server of InnoCraft (Matomo) (InnoCraft Ltd., 7 Waterloo Quay, PO625, 6140 Wellington, New Zealand) (processor according to Article 28 GDPR). For New Zealand, the European Union has acknowledged an appropriate data protection level according to Article 46 GDPR.

4. Contacting us

If you use a contact or chat form on our website, we will process the data input by you; this may be, besides your message as such, your name and your e-mail address.

If you send us a message by e-mail, we will save your message along with its sender details included (your name, e-mail address, and any additional information added by your e-mail client or the transferring servers). For reception, storage and sending of e-mails, we use processing services of Ionos SE, Elgendorfer Str. 57, 56410 Montabaur and Microsoft Corp. (USA) (Microsoft Corp., Redmond, WA 98052-63399, United States) in accordance with Article 28 GDPR.

This data processing is based on our legitimate interest to answer your request and handle possible follow-up requests from you (Article 6 par. 1 f GDPR). We will erase the information collected from your message no later than twelve months after the last communication with you on your request, subject to the provision in the following paragraph.

If you send us a message legally relevant for a contractual relationship with us, the legal basis for the processing is Article 6 par. 1 b GDPR, regardless of how you transmitted your message to us. In such a case, we will erase the data related to your message as soon as all mutual claims arising from the contractual relationship have been completely settled and the commercial and fiscal retention periods have expired.

5. Newsletter

If you have subscribed to our newsletter, we will keep you informed about news from us by e-mail (direct advertising from and about us). You will not receive more than one newsletter a week. You can object to the use of your e-mail address for advertising purposes at any time in any form, without incurring any costs other than transmission costs at the basic rate.

This data processing is based on your consent in accordance with Article 6 par. 1 a GDPR. If you revoke your consent to the use of your e-mail address for advertising purposes, we will delete your e-mail address from our mailing list.

As a technical service provider for the dispatch of our newsletter we use services of Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin (Processor according to Article 28 GDPR).

6. Google Services

As far as you have given your consent, we use certain Google services on our website. If you visit our website from a location within the European Union, Norway, Iceland, Liechtenstein or Switzerland “Google“ means Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, otherwise Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

General information on the use of data by Google may be found on the Google website at https://policies.google.com/technologies/partner-sites (“How Google uses information from sites or apps that use our services“).

7. Google Maps

As far as you have given your consent, our web site uses “Google Maps“, a Google function for displaying road maps and aerial views. The “Google Maps” graphics will be transmitted from Google directly to your device when accessing a page on our site that contains such a “Google Map”. Google hereby receives your IP address, your operating system, your browser type, its version and possibly your geographic location and evaluates this information for their own business purposes.

8. Social Media

You may find Social Media Buttons on our website; they can be recognized by the logos of the social media platforms (hereinafter “Platforms”) (LinkedIn: „in“ logo, XING: „X“ logo). These are links to the respective platforms. Clicking on such a link calls the respective Platform’s website; at the same time, the IP address of your device and the address of the page where the link is placed (“Referrer”) will be transmitted to the Platform. However, we neither collect nor otherwise process any data related to the use of these social media buttons.

9. Your Rights

With regard to your personal data we process, you have the following rights:

You have the right to obtain a confirmation from us as to whether we process personal data concerning you. If this is the case, we will inform you about the personal data stored about you and the further information in accordance with Article 15 par. 1 and 2 GDPR.

You have the right to have your inaccurate personal data rectified without undue delay. Taking into account the purposes of processing, you also have the right to request the completion of incomplete personal data, including by means of providing a supplementary statement.

You can demand the erasure of your personal data concerning you under the conditions of Article 17 par. 1 GDPR without undue delay, as far as their processing is not necessary according to Article 17 par. 3 GDPR.

You may demand that we restrict the processing of your data if one of the requirements of Article 18 par. 1 GDPR applies. In particular, you can request the restriction instead of an erasure.

We will communicate any rectification or erasure of your personal data and a restriction of processing to all recipients to whom we have disclosed your personal data, unless this proves impossible or involves a disproportionate effort. We will also inform you about these recipients if you request it.

You have the right to receive the personal data which you provide to us in a structured, commonly used and machine-readable format. You may also request that we transmit the data to another controller without hindrance, where technically feasible.

As far as a data processing is based on your given consent, you have the right to, withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of the data processing based on consent before its withdrawal.

RIGHT TO OBJECT: ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, YOU MAY, AT ANY TIME, OBJECT TO PROCESSING OF YOUR PERSONAL DATA; this right applies to a processing, according to Article 6 par. 1 f GDPR, necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. If you exercise your right to object, we will no longer process the personal data in question unless we can demonstrate compelling legitimate grounds for processing that override the interests, rights and freedoms of you, or for the establishment, exercise or defense of legal claims.

IN CASE WE PROCESS PERSONAL DATA FOR DIRECT MARKETING PURPOSES (E.G. NEWSLETTER), YOU MAY, AT ANY TIME, OBJECT TO PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING, WITH THE RESULT THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES.

If you believe that the processing of your personal data is in breach of the GDPR, you may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. This does not exclude other administrative or judicial remedies.